Privacy Policy

1. Information We Collect

At MacroAgent AI, we collect information you provide directly to us, such as when you:

• Create an account or use our services
• Contact us through live chat or support channels
• Subscribe to our newsletter or communications
• Participate in surveys, contests, or promotions

2. Live Chat Data

When you use our live chat support, we collect:

• Your name and email address
• Chat conversation history
• Support topic and any messages you send
• Technical information like IP address and browser type

Note: Chat conversations are securely stored and only accessed by our support team to assist you.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI content creation services
• Process transactions and send related information
• Respond to your comments, questions, and provide customer service
• Send you technical notices, updates, security alerts, and support messages
• Communicate with you about products, services, offers, and events

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your consent
• To trusted service providers who assist us in operating our services
• When required by law or to protect our rights
• In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure data storage with access controls
• Regular security audits and updates
• Employee training on data protection

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how you use our services
• Provide personalized content and advertising
• Improve our services and user experience

You can control cookie settings through your browser preferences.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: